WHO ARE WE?

At At Essential Care Couriers, we do more than transport medical specimens and waste, we safeguard lives and uphold the standards that healthcare providers depend on. We’re a veteran founded team built on military discipline, advanced logistics technology, and unwavering compassion. Our personal motivation comes from seeing a loved one rely on timely lab results; we know that behind every specimen is a patient waiting for answers, and behind every waste pickup is a commitment to public safety. This realization drives us to treat every transport as critical, because in healthcare logistics, minutes matter and compliance isn’t optional.

We serve forward thinking healthcare facilities, laboratories, and clinics looking to streamline operations and trust their logistics. By partnering with lab managers, clinic directors, and compliance officers, we understand your challenges firsthand. Late or missing lab samples? Hazardous waste piling up? Juggling separate couriers for each task? We’ve been there, and we’ve created a solution.

Our Mission

Our mission is to transform medical logistics through a unique blend of military grade reliability, compassionate service, and innovative tracking technology. Every specimen we carry and every waste container we handle is managed with precision and care. We deliver more than materials, we deliver peace of mind.

What Sets Us Apart?

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Integrated Dual-Service Solution: Unlike typical providers, we combine specimen courier services and medical waste management into one comprehensive solution. One call, one team – handling “specimen to disposal” with no gaps in accountability.

Real-Time IoT Tracking: Every pickup and drop-off is monitored with IoT-enabled real-time tracking and a secure chain-of-custody. You’ll know exactly where your specimens or waste are at all times, without ever having to ask.

Military Precision & Compliance: Led by a military-trained specialist, our operation follows strict protocols and reliability standards. We arrive when we say we will, handle materials by the book, and maintain thorough documentation for easy, audit-ready compliance (OSHA, HIPAA, and beyond).

Compassionate, Human-First Service: Logistics is about people. Our founder’s personal healthcare experience means we understand what’s at stake – patient well-being, stress on staff, and the trust of your community. We communicate proactively, solve problems before they escalate, and treat your needs as if they were our own.

Why It Matters

By solving the micro-problems that cause big headaches – late specimens, missed waste pickups, lack of visibility, and compliance risks – we free your team to focus on patient care. Our clients quickly discover the relief of having one dependable partner who takes care of everything behind the scenes. No more chasing multiple vendors or second-guessing if a delivery was made; Essential Care Couriers has it under control, every time.

As a proud veteran-owned business, we bring the integrity, dedication, and sense of duty from our service days into every delivery. We’re not just another courier company – we’re your partner in healthcare, providing an indispensable service that keeps your operations running smoothly and safely. In an industry where reliability and trust mean everything, we stand alone by offering an all-in-one solution.

Essential Care Couriers is the first and only choice for integrated, transparent medical logistics – delivering the peace of mind, efficiency, and care that healthcare professionals and patients deserve.

Meet the Team

  • Jamarr Lee

    CEO & FOUNDER

    Jamarr founded Essential Care Couriers with a clear mission: to eliminate delays and compliance risks in medical logistics by delivering specimen transport with precision, accountability, and care. With a U.S. Air Force background, Jamarr brings military discipline, integrity, and strategic focus into every aspect of the business.

    His vision is rooted in personal experience — understanding that behind every specimen is a patient waiting for answers, and behind every route is a community relying on safety. By pairing IoT-enabled tracking technology with a compassionate, human-first approach, Jamarr ensures healthcare facilities gain not just a courier, but a trusted partner in compliance, efficiency, and patient care.

  • Taujuanna Ware

    MARKETING DIRECTOR

    Taujuanna brings a wealth of experience in operations and marketing, with a proven background spanning tech, staffing, recruiting, and brand development. Known for her ability to blend strategy with creativity, she has led initiatives in digital, grassroots, experiential, and community-focused marketing. At Essential Care Couriers, Taujuanna drives awareness and engagement by connecting our mission of compassionate, compliance-driven logistics with the healthcare leaders who need it most. Her strength lies in turning ideas into impact—building relationships, elevating brands, and ensuring our story reaches the right people at the right time.

  • Jeannie Colón

    OPERATIONS COORDINATOR

    Jeannie keeps Essential Care Couriers running with precision and heart. With a strong background in systems, logistics, and business organization, she ensures every process flows smoothly—from scheduling and compliance tracking to team support and client coordination. Known for her ability to turn complexity into clarity, Jeannie helps keep our operations reliable, efficient, and ready to deliver when it matters most.